This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Performing the BMC Service Level Management installation

Refer to the following topics to perform the BMC Service Level Management installation.

StepActionAdditional Information
1.None
2.Install BMC Service Level Management CollectorTo use performance or SIM-based service targets, you must install the Collector.
3.Install BMC Service Level Management Collection PointNone
4.Install offline documentation

You will need to install the offline documentation only if you are bound by a firewall or do not have access to internet. This topic helps you understand how to install the offline Help, such that the documentation is accessible to you within your intranet.

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