This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Performing BMC Remedy Encryption Security upgrade

When you upgrade BMC Remedy Action Request (AR) System 5.1.2 or later servers and clients to the latest version, standard security is automatically installed on them.

If BMC Remedy Encryption Performance Security or BMC Remedy Encryption Premium Security is already installed, the BMC Remedy AR System installer removes it and displays a message instructing you to install the latest version of BMC Remedy Encryption Performance Security or BMC Remedy Encryption Premium Security on the server after the upgrade is complete.

You must also install the latest version of BMC Remedy Encryption Performance Security or BMC Remedy Encryption Premium Security on your BMC Remedy AR System clients after they are upgraded.

Related topics

To know about... Refer to...
Known and corrected issues Platform installation and upgrade known and corrected issues
Troubleshooting

Working with logs

Troubleshooting data and form import issues

Troubleshooting driver issues

Troubleshooting BMC Remedy AR System issues

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