Other BMC Atrium Core upgrade issues
This topic provides tips and solutions for troubleshooting issues that might occur when you upgrade BMC Atrium Core.
To troubleshoot miscellaneous upgrade issues
Check the memory usage of your computer during the upgrade.
To check the memory usage, use:
- (Microsoft Windows) Windows Task Manager.
- If you see a
malloc failederror, increase the virtual memory on your computer.
- On Microsoft Windows, if you see no CPU activity for an hour or more, check the arerror.log file, which is the BMC Remedy AR System server log, for any errors.
On UNIX, if you see a message that the AR System is terminated, search for a stack trace for errors.