This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Migrating customizations

You can migrate your customizations using one of the following methods:


BMC Remedy Deployment Application

(This topic is from the BMC Remedy ITSM online documentation.)

If all the customizations are captured in overlays and custom objects, you must use the BMC Remedy Deployment Application to migrate the customizations.

BMC Remedy Migrator toolIf the customizations include base object changes, you must use the BMC Remedy Migrator tool or the Export\Import feature of Developer Studio.

Export-import feature of BMC Remedy Developer studio

(This topic is from the BMC Remedy AR System online documentation.)

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