This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Installing enterprise centralized configuration server as a shared service

The enterprise centralized configuration server (ECCS) is a BMC Remedy AR System server that has no applications or user load and therefore requires limited resources such as CPU and RAM. The ECCS installation is a multinode, server group installation that is used by all BMC Remedy Mid Tier clusters in the data center.

To setup the enterprise centralized configuration server

  1. Install the enterprise centralized configuration servers. See Installing BMC Remedy AR System.
  2. Configure the first BMC Remedy AR System server to be a server group member. 

  3. Install BMC Remedy Mid Tier 9.0 on a separate computer. You need this mid tier for administering the ECCS. See Installing BMC Remedy Mid Tier

  4. Configure the ECCS server group with the load balancer. The load balancer host name is used for accessing the ECCS. See Configure a hardware load balancer with BMC Remedy AR System  in BMC Remedy Action Request System documentation.     
  5. Configure the centralized configuration server properties on the BMC Remedy Mid Tier in the cluster. See Configure ECCS for the BMC Remedy Mid Tier  in BMC Remedy Action Request System documentation.          

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