Installing BMC Remedy Single Sign-On
Note
- BMC supports Remedy Single Sign-On 9.0.x with BMC Remedy Action Request System 9.x and 8.x.
- BMC supports Atrium Single Sign-On with BMC Remedy Action Request System 9.0 and earlier versions. Atrium Single Sign-On is not supported with BMC Remedy Action Request System 9.1.
BMC Remedy Single Sign On installer allows you to install the BMC Remedy Single Sign On web application on the Tomcat server. While installing, the installer takes care of the essential database tasks such as creating BMC Remedy Single Sign-On specific entries in the rsso-tables creating the rsso-user, and adding information related to the administrator user.
For further information on installation instructions, refer the following topics:
- Preinstallation procedures for BMC Remedy Single Sign-On
- Perform BMC Remedy Single Sign-On Installation
Related topics
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Link
doesn't seem to exist in that location.
Hi,
I can't open the link BMC Remedy Single Sign-On manual integration. Can you please correct the link.
Thanks and best regards,
Calo
Hi Calogero Lucia,
I have fixed the link.
Regards,
Punam
Links on this page are not correct as others have stated. I ended up going this page:
BMC Remedy Single Sign-On Installation
Hi Lotan Band,
I have fixed the link.
Regards,
Punam
You wrote that RSSO is only supported with ARS 9.x, and that with ARS 8.x we should use ASSO. But this is not reflected in the SPAC (Product Availability and Compatibility) where RSSO is written to be compatible with ARS >= 8.1.00.
Is this doc wrong or the SPAC? Thanks
Hi Daniele Conigliaro,
The language of the note is not clear. It was meant to indicate that ASSO is not supported with ARS 9.0.01 and later versions only RSSO is supported with ARS 9.0.01 and later versions. The note does not specify RSSO compatibility with ARS 8.x.
I have modified the note to make it more clear.
Regards,
Punam