This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Installing BMC Remedy Mid Tier as a shared service

Install BMC Remedy Mid Tier 9.0 on n+1 number of computers to form a cluster (n is the number of BMC Remedy Mid Tiers required in the cluster).

  1. Install BMC Remedy Mid Tier on n+1 number of computers. See Installing BMC Remedy Mid Tier.
  2. Add the BMC Remedy Mid Tiers in a cluster and perform the configuration procedures. See Configuring a cluster  in BMC Remedy Action Request System documentation.

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