This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Installing BMC Atrium Single Sign-On 9.0 with the AR System server and mid tier

This topic describes how to perform a BMC Atrium Single Sign-On installation.

Note

Links in this topic refer to the BMC Atrium Single Sign-on documentation. 

Installing BMC Atrium Single Sign-On as a stand-alone server

If you are installing BMC Atrium Single Sign-On on a stand-alone server, follow the steps mentioned in this section. The topics listed below are available in the BMC Atrium Single Sign-On 9.0 online documentation.

Important

Install BMC Remedy Mid Tier on a separate server from BMC Remedy AR System.

  1. Install BMC Atrium Single Sign-On as a standalone
  2. Install or upgrade AR System server
  3. Install or upgrade BMC Remedy Mid Tier
  4. Manage the AR System users and groups for authentication
  5. Run the BMC Atrium Single Sign-On Installer on AR System server
  6. Review AR System server external authentication settings and configuring group mapping
  7. Run the BMC Atrium Single Sign-On Installer on BMC Remedy Mid Tier
  8. Run a health check on the BMC Atrium Single Sign-On installation
  9. Configure BMC Atrium Single Sign-On for integration

Note

For detailed information about installing and configuring BMC Atrium Service Context, see Setting up BMC Atrium Service Context. As a bare minimum, you must install the Web Services Registry (UDDI), which is required for BMC Atrium Service Context. The Web Services Registry is an option within the BMC Atrium Core installation program.

Installing BMC Atrium Single Sign-On as a HA cluster

If you are installing BMC Atrium Single Sign-On in a HA environment, follow the steps mentioned in this section. The topics listed below are available in the BMC Atrium Single Sign-On 9.0 online documentation.

  1. Install BMC Atrium Single Sign-On as a High Availability cluster
  2. Install the first node for an HA cluster on a new Tomcat server
  3. Install additional nodes for an HA cluster on a new Tomcat server
  4. Install or upgrade AR System server
  5. Install or upgrade BMC Remedy Mid Tier
  6. Manage the AR System users and groups for authentication
  7. Run the BMC Atrium Single Sign-On Installer on AR System server
  8. Review AR System server external authentication settings and configuring group mapping
  9. Run the BMC Atrium Single Sign-On Installer on BMC Remedy Mid Tier
  10. Run a health check on the BMC Atrium Single Sign-On installation
  11. Configure BMC Atrium Single Sign-On for integration

Note

If BMC Remedy AR System, BMC Remedy Mid Tier and BMC Atrium Single Sign-On are all installed in a HA environment, follow the steps mentioned in  End-to-end integration steps in HA environment from the  BMC Atrium Single Sign-On online documentation.

Was this page helpful? Yes No Submitting... Thank you

Comments