This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Installation issues on an Oracle database

If you receive an error stating that the installer cannot find the configured path for storing the database, perform the following steps:

  1. Create the reference to the Oracle client path on the Oracle server host.
  2. Run the installer again.
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