This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Installation disk space requirements

The installation requires a minimum of 1.5 GB of free temporary disk space.

To verify your available space:

  • On Microsoft Windows, check the hard disk space using Windows Explorer.
  • On UNIX, use the df- k command check /tmp.
    If the temporary space on UNIX is less than 1.5 GB, you can optionally set the IATEMPDIR environment variable to point to a directory that has sufficient disk space. In this case, the installer will use the alternate directory as the temporary directory.


  • In the Korn shell or the Bourne shell, use the export command:

    #export IATEMPDIR
  • In the C shell, use the setenv command:

    #setenv IATEMPDIR /folder/which/has sufficent/space
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