This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Infrastructure requirements for migration

The following table describes the minimum infrastructure requirements for system and database migration.

Migration system or databaseRequirements

Staging server

A clone of your production environment that you create by copying objects from your current production server. You will promote this system to your production system after the migration.

Staging server database instance

A database instance on the staging server that is sufficiently sized for production use, is compatible with the current production server database instance, and allows for restoration of a backup.

Mid tier server

A mid tier server that is sufficiently sized for production use.

Microsoft Windows server

A Windows server for running the Delta Data Migration tool. This server should have a minimum of  2 CPUs, 4 GB memory, and 40 GB disk space.


It is preferable to have this Windows server on the same LAN segment. If the Windows server resides outside of the LAN segment, BMC recommends that you deploy a separate server for the Delta Data Migration tool, and that you run that server on the same LAN segment as the current production and staging servers. Alternatively, if you do not have an additional Windows server, you can use the mid tier server as the host for BMC Remedy Migrator and the Delta Data Migration tool (which is bundled with BMC Remedy Migrator).

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  1. Foued Ben hadj ali


    I think there is an error in this page.

    In version 8, there was a specific line discussing about DDM tool (, now it seems that is has been merged with the mid tier by mistake ?

    Please clarify.


    Dec 18, 2015 08:34
    1. Amit Durgapal

      Hello Foued,

      Thanks for pointing this out. The missing row has been restored along with the description.



      Dec 21, 2015 06:14