This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Extension installation fails to complete

The Extension Loader remembers failed installation details in either of the following situations: 

  • The installation of extensions using the Extension Loader fails to complete.
  • The process is stopped before completion.

If you attempt to perform the installation again the Extension Loader finds a state in which proceeding would result in data corruption. The Extension Loader stops the installation and returns an error message.

In this case, contact Customer Support. 

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