This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Configuring remote Atrium Integrator server

The Atrium Integrator server can be configured on a remote computer without BMC Remedy AR System server on the same computer.

You must configure a remote Atrium Integrator server if you want to transfer data to BMC Atrium CMDB from a computer that has no BMC Remedy AR System server installed. This scenario is typical to BMC Remedy OnDemand implementation, where Atrium Integrator server is on a remote computer.

The following topics are provided:

To configure a remote Atrium Integrator server 

The following table describes the tasks you must perform to configure a standalone Atrium Integrator server:

Step

Computer with AR system

Remote computer: Standalone Atrium Integrator

1

Install: 

No action.

2

Stop the BMC Remedy AR System Server service.

No action.

3

No action.

Create an ARSystem folder using the same directory structure as used on the computer where the AR system server is installed; for example: ..\BMC Software\ARSystem

4

Copy diserver folder from:
<AR installation directory>\BMC Software\ARSystem

Paste the diserver folder under ..\BMC Software\ARSystem.

5

No action.

Create a Conf folder under ..\BMC Software\ARSystem.

6

Copy ar.cfg file from:
<AR installation directory>\BMC Software\ARSystem\Conf

Paste the ar.cfg file into the Conf folder.

7No action.

Update the Server-directory entry with the ..\BMC Software\ARSystem path in the ar.cfg file.

8

No action.

Open the set-pentaho-env.bat file at ..\BMC Software\ARSystem\diserver\data-integration, and update the PENTAHO_JAVA_HOME parameter with the Java home path of the remote computer.

9

No action.

Open the Carte.bat file at ..\BMC Software\ARSystem\diserver\data-integration, and update the KETTLE_HOME parameter with the path of the diserver folder on the remote computer.

10

No action.

Open the Spoon.bat file at ..\BMC Software\ARSystem\diserver\data-integration, and update the KETTLE_HOME parameter with the path of the diserver folder on the remote computer.

11

Open the UDM:Config form as described in the BMC Remedy AR System 9.0 documentation, and update the entry for the remote server with Atrium Integrator Carte Server details:

    1. Verify that all Atrium Integrator Engine Server Name parameters contain the server connect name for all AR System servers.
      For example, if you have two AR system servers in the server group, there should be two server connect name entries.
    2. For all Atrium Integrator Engine entries, modify the Host and Port parameters for the Atrium Integrator Engine Server Name with the remote Atrium Integrator host and port names.

No action.

12Open the UDM:RAppPassword form as described in the BMC Remedy AR System 9.0 documentation, and add an entry for a remote computer.  No action.
13Open the  UDM:PermissionInfo  form as described in the BMC Remedy AR System 9.0 documentation, and assign Atrium Integration Engine Server Name as the remote server for all sample jobs, subjobs, and transformations. If you create any new Atrium Integrator jobs, you must assign the remote server on this form.No action.
14Restart the AR System server.No action.

15

No action.

Start Atrium Integrator Carte Server using Carte.bat at <AR installation directory>\BMC Software\ARSystem\diserver\data-integration.

Note

For CSV and XML job types, copy the source files on the AR System server and remote computer with a similar folder structure. For more information, see Editing Atrium Integrator transformation properties in the BMC Atrium Core 9.0 documentation.

To configure the AIE to AI Migration Tool for a remote Atrium Integrator server

The AIE to AI Migration Tool enables you to automate the migration of your existing BMC Atrium Integration Engine data exchanges to corresponding jobs or transformations in Atrium Integrator. For migrating exchanges from The Atrium Integration Engine to the Atrium Integrator server installed on the remote computer, configure the AIE to AI Migration Tool.

  1. Open the aimt.cmd at the following location:
    <AR installation directory>\BMC Software\ARSystem\diserver\data-integration\ngie\bin.
  2. Set the JAVA_HOME variable to reflect the path of the Java home directory of the remote computer.
  3. Set the AI_HOME variable to reflect the path to the data-integration folder on the remote computer.
  4. Save the changes.
  5. Run the aimt.cmd file to launch AIE to AI Migration Tool.
    See Migrating existing data exchanges to Atrium Integrator in the BMC Atrium Core 9.0 documentation.
  6. After the migration of data from Atrium Integration Engine to the Atrium Integrator server is complete, open the UDM:PermissionInfo form.
  7. Set Atrium Integration Engine Server Name to reflect the name of the remote computer.

Configuring a remote Atrium Integrator Carte Server after upgrade

Step

Computer with AR system

Remote computer: Standalone Atrium Integrator

1

Install: 

No action

2

Copy the diserver folder from <AR installation directory>\BMC Software\ARSystem.

Paste the diserver folder under ..\BMC Software\ARSystem.

3Restart the AR System server.No action
4No actionStart the Atrium Integrator Carte Server.

Note

Note
For CSV and XML type of jobs, copy the source files on the remote computer with a similar folder structure. For more information, see Editing Atrium Integrator transformation properties in the BMC Atrium Core 9.0 documentation.

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