This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Configuring environment variables for armonitor

After you install BMC Remedy AR System, you might determine that the following environment variables should be set for your environment. After setting any of these variables, restart armonitor.

  • V_WAIT_BEFORE_STARTUP — Time period, in seconds, to wait before starting the AR System server.
  • V_WAIT_BEFORE_POLLING — Time period, in seconds, that armonitor waits for the AR System server to start (the default is 900).
  • V_SERVER_NAME — AR System server name. This value is overridden by the -s <serverName> parameter in the command line or by Server-Name in the ar.cfg (ar.conf) file.
  • V_LOGFILE_NAME — Log file name for armonitor output. This is different from the data logged in armonitor.log. The armonitor process normally writes output to the screen when started manually. Setting this variable enables armonitor to write the information to a log file.

In UNIX environments, you can set them in the armonitor script or user shell environment. In Windows environments, set the system variables.  Alternatively, if the AR System server runs as a specific user, you can set the individual user variable for that account.

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