This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

9.0.01: Service Pack 1

This section provides information about fixes and updates in this service pack, and provides instructions for downloading and installing the service pack. The following topics are provided:

Before you deploy the Service pack 1

Review the following:

Service Pack 1 for Platform components

TopicDescription

9.0.01: Service Pack 1 for Platform components

The following topic provides information about fixes and updates in Service Pack 1 for the Platform components:

  • BMC Remedy AR System
  • BMC Atrium Core

 

Service Pack 1 for Application components

TopicDescription
9.0.01: Service Pack 1 for Application components

The following topic provides information about fixes and updates in Service Pack 1 for the Application components:

  • BMC Remedy IT Service Management Suite
  • BMC Service Request Management
  • BMC Service Level Management

 

Note

Service packs are cumulative and contain the features and fixes of all the previous service packs and patches. For example,Service Pack 1 contains the enhancements and fixes made in Patch 1 for  9.0.00.001.

 

 

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