This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

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Verifying the amount of TEMP space needed by the installer

The Drift Management installer needs to use a large amount of disk space at initialization time, several times larger than the space required by the installed Drift Management application. This is because the installer self-extracts its contents to a temporary directory before it can run. The location of this temporary directory is dependent on the underlying operating system.

On Windows, the location of the temporary directory is specified by the TEMP environment variable. The installer checks for free disk space three times the size of the installer on the volume where the temporary directory is located. The amount of free disk space required on Windows is 500 MB. If the volume does not have enough space, then you must clean up the disk to free space for the installer.

If your Windows system has a TMP environment variable in addition to TEMP, then ensure that both point to the same location.

On UNIX (Solaris, HP-UX, HP-UX Itanium, AIX, or Linux), the location of the temporary directory is /tmp. The installer checks for adequate free disk space on the volume where the /tmp directory is located. The amount of free disk space required on UNIX is 750 MB. If the volume does not have enough space, then you must clean up the disk to free up space for the installer. If cleaning up the disk does not free up enough space, then you must contact your system administrator to allocate more space for /tmp, or you can set the IATEMPDIR environmental variable to a location with sufficient temp space.

After the installation has been successfully completed or canceled by the user, the temporary space used by the installer is deleted. If sufficient temp space is not available, the installation is aborted.

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