This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.


The BMC Remedy ITSM 8.1 upgrade quick start guide walks you through the upgrade philosophy, scenarios, and different upgrade paths.

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  • Click the buttons with underlined text to navigate within the interactive guide. 
  • Refresh the page if the video is not displayed.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.