This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

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Uninstalling BMC Configuration Drift Management

This topic provides following steps to manually delete the Drift Management 8.1.00 application from your system.

To uninstall BMC Configuration Drift Management

  1. Log on to BMC Remedy Developer Studio.
    You can also use BMC Remedy Administrator for AR System server versions earlier than 8.1.00.
  2. on the AR System Navigator tab, expand serverName > Applications.
  3. Right-click the Drift application and choose Delete.
    When you delete the Drift application, it is removed from the database and from the list of applications in BMC Remedy Developer Studio. The forms, workflow, and data included in the Drift application are not deleted. You must remove them separately.
  4. On the BMC Configuration Drift Management tab (displayed in BMC Remedy Developer Studio), click the Forms tab and then delete all forms with the DSM prefix.
  5. Click the workflow tabs (for example, Active Links), and delete all workflow objects with the DSM prefix.
  6. Delete the following folders from your system:
    (Windows) C:\Program Files\AR System Applications\<server_name>\BMC Configuration Drift Management
    (Solaris) /usr/arsystem/<server_name>/BMC Configuration Drift Management
  7. Stop and then restart the AR System server.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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