Troubleshooting BMC Remedy AR System issues
This section describes the issues you might encounter during the installation, upgrade and migration of BMC Remedy Action Request (AR) System. The following table provides links to relevant topics and brief descriptions of the issues the topics address.
|Locating BMC Remedy AR System files and forms||This section describes each BMC Remedy AR System feature and client files and forms that the installer creates and modifies during installation.|
|Free and available ports||The port number provided during the installation of the BMC Remedy AR System components is already in use.|
|Server issues on DB2||The following issues are addressed:|
|BMC Remedy Approval Server installation and upgrade issues||The following issues are addressed:|
|Troubleshooting the BMC Remedy Migrator installation||—|
|Installation issues on an Oracle database||Installer cannot find the configured path for storing the database.|
|Issues with Microsoft authentication code for signing BMC Remedy AR System installers||The Microsoft authentication code for signing BMC Remedy AR System installers might not work correctly with the installer for version 7.6.xx of the BMC Remedy AR System installer.|
|Refer to||To know about|
|Platform installation and upgrade known and corrected issues||Known and corrected issues in the BMC Remedy AR System.|
in the BMC Remedy AR System 8.1 space.
|Known and corrected issues in BMC Remedy Migrator.|
in the BMC Remedy Action Request System 8.1 space
|Issues that are not listed here or issues related to the other features of BMC Remedy AR System|