This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

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Setting up a reference server

Install a reference server (ReferenceServer) that is the same version as your production AR System server, and install copies of all applications that are running on your production server. (The installed applications must be the same version as the applications on your production server, including patches and hotfixes.) The reference server will have only unmodified origin objects from the BMC released software, with no customizations.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.