This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

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SAP Crystal Reports requirements

The SAP Crystal Reports viewer is installed by default with the BMC Remedy AR System installation.

To design Crystal reports, you must separately purchase and install SAP Crystal Report Designer, which is a component of SAP Crystal Enterprise. The SAP Crystal Report Designer runs only on Microsoft Windows. If you are accessing the BMC Remedy Mid Tier from a computer with the UNIX operating system, you must use the UNIX Web Connector component that comes with SAP Crystal Enterprise. 

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Related Topics

Using Crystal reports with BMC Remedy AR System  in the BMC Remedy AR System documentation.

Showing or hiding Crystal Reports  in the BMC Remedy ITSM Suite online documentation.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.