This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

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Reviewing system requirements

This section includes information about system requirements for installing BMC Remedy AR System.


This information is critical when you are installing other BMC applications; for example, BMC Atrium Core and BMC Remedy IT Service Management (ITSM).

The following topics are provided:

TopicAdditional information
Compatibility matrixConsult the BMC Solution and Product Availability and Compatibility Utility for the 8.1.00 system configuration information.
Hardware requirementsAs businesses continue to grow using BMC Remedy applications, it is critical to provide realistic hardware requirements to run these applications successfully in enterprise settings. This topic provides information about the recommended deployment of applications and hardware, and the hardware requirements.
Software requirements

You must meet the software requirements described in this section before installing the BMC Remedy AR System server. This section also describes the following requirements:

Server operating system platforms

This topic provides the following information:

  • 64-bit database client libraries
  • Plug-ins
  • Java requirement
 Unicode requirements

This section helps you plan for a Unicode implementation on BMC Remedy AR System. The following topics are provided:

Overview of the portmapper service

A portmapper functions as a directory of services and the ports on which those services are running. Processes can opt to register or not register their location with a portmapper.

This topic describes scenarios for when the BMC Remedy AR System server is registered with a portmapper service and when it is not registered.

BMC Remedy Migrator memory usage and disk space requirementsThis topic describes the memory and disk space that is required before installing BMC Remedy Migrator.
SAP Crystal Reports requirementsTo view SAP Crystal Reports using a browser, you must install the SAP Crystal Reports software (purchased separately) on the mid tier.
Adobe Flash Player installationNone

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.