This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

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Product announcements for BMC Atrium Core

This topic describes changes that will occur in future releases of the product. These changes can affect the way in which you configure or run the installed version of BMC Atrium Core.

Following topics are provided:

End of life for BMC Atrium Integration Engine

BMC Atrium Core includes BMC Atrium Integration Engine for the integration of BMC Atrium CMDB and BMC Remedy AR System with other applications and data sources. BMC Atrium Integration Engine enables you to transfer data between BMC Atrium CMDB classes and BMC Remedy AR system forms to and from external systems.

Statement of direction for the end of life of BMC Atrium Integration Engine

BMC Atrium Integration Engine is being replaced with a new offering called Atrium Integrator. The currently available BMC Atrium Core version 8.1 will be the last release that includes BMC Atrium Integration Engine. No new versions (major or minor) of BMC Atrium Integration Engine will be released after 8.1.

Reason for the change

In order to cater to the growing need for integrations with BMC Atrium CMDB as well as BMC IT Service Management applications, BMC introduced Atrium Integrator in January 2011 as part of the BMC Atrium Core 7.6.04 release. Atrium Integrator is based on an industry-leading ETL platform, and replaces BMC Atrium Integration Engine. For more information about Atrium Integrator, see Importing data with Atrium Integrator .

In order to phase in Atrium Integrator, BMC introduced this technology in addition to the BMC Atrium Integration Engine, and is now providing a migration path from BMC Atrium Integration Engine in BMC Atrium Core 8.0. Key features added to Atrium Integrator in BMC Atrium Core 8.1 include:

  • Migration utility for moving BMC Atrium Integration Engine exchanges to Atrium Integrator 
  • Ability to transfer information with BMC Remedy AR System forms
  • Server group capability for High Availability installations of Atrium Integrator With the availability of Atrium Integrator 8.1, you now have all of the core capabilities of BMC Atrium Integration Engine and more. Atrium Integrator is now the standard integration platform for BMC Atrium CMDB as well as BMC IT Service Management applications.

Frequently asked questions

BMC Atrium Integration Engine support

BMC Atrium Integration Engine to Atrium Integrator migration

Atrium Integrator licensing

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.