This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Preparing to upgrade the BMC Remedy Approval Server

  • If you are performing an upgrade, BMC recommends that you perform the following activities to preserve customizations:
    • Export your BMC Remedy Approval Server customizations to .def and .arx files.
    • Back up your customizations to BMC Remedy Approval Server form views.
    • Document the BMC Remedy Approval Server workflow you have disabled.
  • When upgrading from version 7.1.00 of the BMC Remedy Approval Server on a non-root location, explicitly set the write permissions to the installation folder so that the definition files are updated successfully.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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