This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

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Preparing the base platform

The following topics provide information about preparing the base platform for a Microsoft Windows or UNIX installation before you install BMC Remedy Action Request (AR) System server 8.1:

TopicAdditional information
Preparing a Windows environment

To run the installer on Windows, you must have administrator access.

Preparing a UNIX environment

On UNIX, the installer uses a graphical user interface. (Alternatively, you can also use the silent installer of a product that you are installing.)

The BMC Remedy AR System server might not start due to the LD_PRELOAD=/usr/lib/ environment variable entry in the armonitor.conf file. For information about setting the LD_PRELOAD environment variable, see Setting environment variables.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.