This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

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Planning for your installation by using the planning spreadsheet

Before you start installing or upgrading the products, you must gather information about the required parameters for which the installer prompts for each product. The planning spreadsheet provided in this section helps you to gather these parameter values. To avoid installation errors, refer to this spreadsheet when you run the installation.

Note

You must know the actual logon credentials to a server or database to complete installations. BMC installers are not integrated with BMC Atrium Single Sign-On, SSL, or other authentication methods to authenticate users. For example, you cannot use a smart card scan to authenticate a user to perform installations of BMC products.

To plan for your installation by using the spreadsheet

  1. Download and open the 8.1 planning spreadsheet.
  2. With the help of your database administrator or system administrator, enter your selections and parameter values into the Value column.
    For example, after installing BMC Remedy AR System server, use the values that you entered in the spreadsheet when you install BMC applications.
  3. Start the installer.
  4. Copy the parameter values from the spreadsheet and paste them into the product fields in the installer.

Tip

The columns and rows in the Microsoft Excel spreadsheet are formatted so that each sheet prints cleanly in landscape format.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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