Performing Atrium Integrator upgrade
Upgrade procedures differ for upgrade from 7.6.04 to 8.1 and 8.0 to 8.1.
The following table lists the different upgrade scenarios for Atrium Integrator.
|Upgrade Atrium Integrator server from 8.0 to 8.1 or later||You must upgrade Atrium Integrator server before you install BMC Remedy ITSM or BMC Service Request Management. See, Upgrading Atrium Integrator server from 8.0 and later to 8.1.|
|Upgrade Atrium Integrator server from 7.6.04 to 8.1 or later||When you upgrade Atrium Integrator 7.6.04 to 8.1, a backup of your old jobs and transformations is created and saved to the ARSystem directory. However the backup may fail at times wherein, you need to perform addtional steps. See, Upgrading Atrium Integrator from 7.6.04 to 8.1.|
|Upgrade Atrium Integrator client||You cannot upgrade Atrium Integrator client directly to version 8.1.00. See, Upgrading Atrium Integrator client.|