This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

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Installing BMC Configuration Drift Management

The BMC Configuration Drift Management (Drift Management) application runs on the BMC Remedy Action Request (AR) System platform and consumes configuration data stored in the BMC Atrium Configuration Management Database (CMDB) product. 

BMC Configuration Drift Management focuses on the auditing, verification, and management of infrastructure changes ("drifts") in your datacenter IT environment. 

BMC Configuration Drift Management also integrates with other business processes, such as Change Management and Incident Management, to provide the initial steps toward the automation of datacenter operations. Integration with Change Management links changes in the datacenter environment to approved change requests.

The BMC Configuration Drift Management installation comprises the following stages:

Stage 1: Perform the pre-installation procedures for BMC Configuration Drift Management

Stage 2: Install BMC Configuration Drift Management

Stage 3: Perform the post-installation procedure for BMC Configuration Drift Management

Stage 1: Perform the pre-installation procedures for BMC Configuration Drift Management

Step Action Additional information
1. Review the BMC Configuration Drift Management installation prerequisites The Drift Management installer performs a system check to ensure that you have enough resources to run the applications.
2.

Review the compatibility matrix for BMC Configuration Drift Management

Ensure that your system is compatible with the applications you are installing.
3.

Install the patches for BMC Configuration Drift Management

Ensure that you have the latest AR System, BMC Atrium CMDB, and BMC IT Service Management (ITSM) patches  installed when they become available.
4.

Perform BMC Remedy AR System and BMC Atrium CMDB health checks

None
5. Review the hardware requirements for BMC Configuration Drift Management None
6.

Back up the BMC Remedy AR System before installing BMC Configuration Drift Management

None
7.

Check for missing DLL file (Windows 2003)

In Windows 2003 environments, you get an error if the framedyn.dll file is not in the system directory.
8.

Verify the amount of TEMP space needed by the installer

The Drift Management installer needs a large amount of disk space at initialization time (several times larger than the space required by the installed Drift Management application).

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Stage 2: Install BMC Configuration Drift Management

Step Action Additional information
1.

You must run the installations from the server that is running BMC Remedy AR System and be logged in to that server with sufficient administrator privileges (or non-root for UNIX).

Note: You can use any of the described methods to perform the installation.

2.

Install help for BMC Configuration Drift Management

None

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Stage 3: Perform the post-installation procedure for BMC Configuration Drift Management

Step Action Additional information
1.

Perform the BMC Configuration Drift Management post-installation procedures

Perform these activities to ensure that the application is activated and runs as expected by your user community.

You must download and apply the latest patches (when they become available).

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