This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Exporting and importing data between different versions of the application

Importing data from BMC Service Request Management versions earlier than 7.6.03 directly into BMC Service Request Management 8.1.00 is not supported.

To export BMC Service Request Management data from versions earlier than 7.6.03, you must first upgrade the application to BMC Service Request Management 7.6.03 (or later). You can then export the data from that system and import it to a BMC Service Request Management 8.1.00 system.

Related topics

Importing and exporting data  in BMC Service Request Management documentation.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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