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Drift Management installation prerequisites

The BMC Configuration Drift Management installer validates your system to verify that the minimum prerequisites are met. Before installing Drift Management, ensure that the following installation prerequisites are met. The Drift Management installer performs a system check to ensure that you have enough resources to run the applications.

Important

You must install Drift Management with the compatible versions of BMC Remedy Action Request (AR) System and BMC Atrium CMDB on the Windows or UNIX platforms (Solaris, HP-UX, HP-UX Itanium, AIX, or Linux). If AR System and the BMC Atrium CMDB are installed, configured, and running on any platform other than Windows or UNIX, you cannot install Drift Management. For specific product versions, see Reviewing the compatibility matrix

Use the checklist before installing BMC Configuration Drift Management to verify that all prerequisites have been met:

Step

Action

Additional information

1.Review the compatibility matrix for Drift Management.Drift Management must be compatible with your system.

2.

Review BMC Remedy AR System, BMC Atrium CMDB, and any supporting BMC Remedy IT Service Management (ITSM) system requirements.

If you are installing or upgrading BMC Remedy AR System, BMC Atrium CMDB, or any supporting BMC Remedy ITSM applications, ensure that you carefully read the information about their system requirements (for example, prerequisites for your underlying database) before you start installing Drift Management.

3.

Install BMC Remedy AR System Server


Note: The BMC Remedy AR System installation greatly simplifies the process of installing the prerequisites for Drift Management.

The AR System server should already be licensed. For more information, see  Configuring after installation in BMC Remedy AR System online documentation.

4.

Install BMC Remedy Mid Tier.

5.

Install BMC Remedy AR System clients (BMC Remedy User and BMC Remedy Developer Studio).

See Installing BMC Remedy AR System.

6.

Install Flashboards server.

See  Configuring after installation in BMC Remedy AR System online documentation.

7.

Install Approval Server.

This is an installation prerequisite for Change Management. If you are installing multiple AR System applications, install the Approval Server only once. See  Installing BMC Remedy AR System.

8.

Install Assignment Engine.

This is an installation prerequisite for Change Management or Incident Management. If you are installing multiple AR System applications, install the Assignment Engine only once. See  Installing BMC Remedy AR System.

9.

Back up the AR System database.

This allows you to restore AR System to its preinstallation state if you encounter problems.

10.

Activate the licenses for all BMC applications that you need to work with Drift Management.

License BMC Atrium CMDB, Change Management, Incident Management, Flashboard Server, and so on, before you install them. Ensure that you apply all the licenses you need.

Note: If a customer installs BMC Configuration Drift Management on the AR System server that is subject to the BMC Atrium SC license restriction, the customer is limited to three (3) fixed users for BMC Configuration Drift Management.

11.

Install BMC Atrium CMDB.

12.

Install Change Management.

This is an optional installation prerequisite. See Installing BMC Remedy ITSM.

13.

Install Incident Management.

This is an optional installation prerequisite. See Installing BMC Remedy ITSM.

14.

Install patches.

Download and install the latest patches from the Customer Support website at http://www.bmc.com/support_home.

See, Reviewing the compatibility matrix for Drift Management.

15.

Run a health check of your BMC Remedy AR System and BMC Atrium CMDB.

16.Non-root user accessIf you are installing Drift Management using a non-root user, create the directory /usr/arsystem/<hostname> with read and write access to the user. 

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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