This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Developer Studio post-upgrade procedures

When you upgrade BMC Remedy Developer Studio, the installer performs the following actions:

  • Moves the previous Developer Studio files to a DeveloperStudioBackup folder. (This includes workspaces and external plug-ins.)
  • Places the new binaries in the DeveloperStudio folder.
  • Copies workspaces from the DeveloperStudioBackup folder to the DeveloperStudio folder.

External Developer Studio plug-ins that you configured before the upgrade are not copied to the DeveloperStudiofolder.

To ensure that the correct plug-ins are in the DeveloperStudio folder

Manually copy external Developer Studio plug-ins from the DeveloperStudioBackup folder to theDeveloperStudio folder.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.