This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Determining the system and hardware and software requirements

The following information is provided:

System requirements

The BMC Remedy IT Service Management (ITSM) Suite Preconfigured Stack installer has the following system requirements for Microsoft Windows and UNIX:

  • A minimum of 12 GB free disk space for the installation directory
  • A minimum of 8 GB free space for the local database and remote database
  • (Red Hat Enterprise Linux only) A minimum of 2.5 GB free space in the /tmp directory or /tmp file system
  • (Oracle Solaris only) A minimum of 2.5 GB free space in the /var/tmp directory or file system
  • 3 GHz dual processor
  • A minimum of 3 GB free RAM during installation; 8 GB RAM during runtime; 8 GB main memory for optimal performance
  • (VM environment) A minimum of 8 GB dedicated memory on the system
  • (6-GB UNIX systems) A minimum of 6 GB swap space configured within the system

Hardware and software requirements

The hardware and software requirements are the same as those for BMC Remedy Action Request (AR) System server 8.1.00. Check the compatibility matrix on the Customer Support website at for the hardware and software requirements.

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