This documentation applies to the 8.1 version of Remedy ITSM Deployment, which is in "End of Version Support." You will not be able to leave comments.

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Determining the operating system and database combination

The BMC Remedy ITSM Suite Preconfigured Stack installer supports the following operating system and database combinations:

  • Microsoft Windows Server 2008 (64-bit edition) (Standard, Enterprise, or Datacenter) with Microsoft SQL Server 2008 (64-bit) (Standard or Enterprise)
  • Oracle Solaris 10 with Oracle 11g (64-bit) (Standard, Enterprise, or RAC)

    Note

    Using the Oracle Instant client with the BMC Remedy ITSM Suite Preconfigured Stack installer is not supported. You must use the Oracle Full client.

  • Red Hat Enterprise Linux 5 (Update 5) (64-bit) with Oracle 11g (64-bit) (Standard, Enterprise, or RAC)
  • Microsoft Windows Server 2008 (64-bit edition) (Standard, Enterprise, or Datacenter) with Oracle 11g (64-bit) (Standard or Enterprise)

Note

BMC Remedy ITSM Suite Preconfigured Stack installer supports only Unicode database servers.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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