BMC Remedy ITSM Preconfigured Stack Installer checks
This topic covers information on the checks performed by the BMC Remedy Configuration Check utility for the BMC Remedy ITSM Preconfigured Stack Installer. It also describes the expected results of the checks and the corrective actions to be taken if a check fails. The following checks are included:
Disk Space Availability Check for SSI
| Description | This check validates the available space on a given partition. A minimum of 20 GB free space is required. Note:
|
|---|---|
| Type | Pre-upgrade check |
| Check performed and expected result | If 20 GB or more free space is available, the check is successful. Otherwise, the check fails and reports the available memory and required memory in an error message. |
| Corrective Action | Free up 20 GB or more space on the partition. |
RAM Availability Check for SSI
| Description | This check validates the available physical memory (RAM) required for BMC Remedy ITSM Preconfigured Stack Installer installation. A minimum of 8 GB of RAM is required. |
|---|---|
| Type | Pre-upgrade check |
| Check performed and expected result | If the available free RAM is 8 GB or more, the check is successful. Otherwise, it fails and reports the required memory and the available memory in an error message. |
| Corrective Action | Increase the free RAM to 8 GB or more. |
Temp Space Availability Check for SSI
| Description | This check validates the free space available in the Temp directory . The minimum free space available must be 1.5 GB. Note:
|
|---|---|
| Type | Pre-upgrade check |
| Check performed and expected result | If 1.5 GB or more space is free, the check is successful. Otherwise, the check fails and reports an error. |
| Corrective Action | Free up 1.5 GB or more space on the partition. |
Related Topics
BMC Service Level Management checks
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