This documentation supports an earlier version of BMC Helix IT Service Management on-premises deployment.

To view the documentation for the latest version, select 22.1.06 from the Product version picker.

Release notes and notices

Learn what’s new or changed for installation and deployment of BMC Helix Innovation Suite 21.05.02, including new features, urgent issues, documentation updates, and fixes or patches. 


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To stay informed of changes to this space, place a watch on this page.

Related topics

Action Request System Release notes and notices (part of BMC Helix Innovation Suite) Open link

BMC Helix Innovation Studio Release notes and notices (part of BMC Helix Innovation Suite) Open link

BMC Helix CMDB Release notes and notices Open link

BMC Helix ITSM: Smart IT Release notes and notices Open link

BMC Helix Single Sign-On Release notes and notices Open link

BMC Helix IT Service Management Suite Release notes and notices Open link

BMC Helix Service Request Management Release notes and notices Open link

BMC Service Level Management Release notes and notices Open link

BMC Helix ITSM: Smart Reporting Release notes and notices Open link

DateSummaryReference
January 5, 2022

Flash notification that alerts you to the Apache Log4j vulnerabilities that require immediate attention in BMC Helix Innovation Suite on-premises version 21.05.

Fix available for Apache Log4j vulnerabilities CVE-2021-44228, CVE-2021-45046, and CVE-2021-45105
September 15, 2021

Enhancements available in this release:

  • Container deployment of BMC Helix Innovation Suite
  • Automate deployment with BMC Deployment Engine
  • Access logs by using the Support Assistant tool
21.05 Patches


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Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


The release notes in this documentation are specific to deploying BMC Helix Innovation Suite and other components by using container images. For complete release notes, refer to the product documentation of the respective component.


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