This documentation supports an earlier version of BMC Helix IT Service Management on-premises deployment.

To view the documentation for the latest version, select 22.1.06 from the Product version picker.


IT architects and system administrators can plan a new deployment of BMC Helix IT Service Management by understanding the system requirements, sizing and scaling considerations, and security needs.

The following table lists the different actions that you perform to plan the BMC Helix IT Service Management deployment:

Understand the deployment architecture and various deployment use casesDeployment use cases

Plan for a fresh deployment of BMC Helix IT Service Management.

Planning a fresh installation
Understand the hardware, software, and database requirements.System requirements

This topic describes the use the WhiteHat Sentinel Premium Edition (WhiteHat Sentinel PE) service, a dynamic application security tool (DAST), for security penetration testing of BMC Helix Innovation Suite.

WhiteHat Sentinel PE security vulnerability scan test for BMC Helix Innovation Suite Open link in Action Request System documentation.

Know about language support and localized forms for BMC Helix Innovation Suite platform and Service Management applications

Supported languages and locales
Learn about the license entitlements included in a specific product and the user licenses.Licensing entitlements

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