Orientation

Perform a container deployment of BMC Helix Innovation Suite and Service Management applications in your on-premises environment.

The container deployment is an automated process that significantly reduces deployment complexity.

The following table lists the components that are deployed when you perform container deployment of BMC Helix Innovation Suite:

Component	Deployed?
BMC Helix Single Sign-On
BMC Helix Innovation Suite Platform
BMC Helix CMDB
BMC Helix ITSM: Asset Management
BMC Helix ITSM: Knowledge Management
BMC Helix ITSM: Service Desk
BMC Service Request Management
BMC Service Level Management
BMC Helix ITSM: Smart IT
BMC Helix ITSM: Smart Reporting
BMC Digital Workplace
BMC Live Chat
BMC Helix Multi-Cloud Broker
BMC Helix Business Workflows
BMC Helix Virtual Agent

Related topics

Deployment use cases

Feature differences when using BMC Helix ITSM Suite in containerized and non containerized environment

The following video (4:07) provides a summary of deploying BMC Helix Innovation Suite and Service Management applications by using containers:

https://youtu.be/EG_xm4u9-6k

Benefits of container deployment

container deployment provides the following advantages:

Simplified on-premises deployment process with reduced deployment cost.
Automated, faster, and less error prone deployment as compared to the server-based installation.
Less resource consumption offering better resource scalability.
Ability to consume cloud-based services such as, BMC Helix Multi-Cloud Broker.
Ensures application security by isolating applications from the host and other applications.

Product roles and permissions

BMC Helix Innovation Suite deployment process aims at simplifying the on-premises deployment process performed by the roles described in the following image:

Deployment overview

Deploying containers simplifies the installation of BMC Helix Innovation Suite. This automated process reduces the complexity of deployment as compared to the deployment by using installers.

The following diagram provides an overview of a container deployment:

Before you start the deployment, make sure that your system meets the hardware and software requirements.

Product key solutions

Container deployment of BMC Helix Innovation Suite includes the following key tasks:

Perform a fresh installation of BMC Helix Innovation Suite

The BMC Helix Innovation Suite container installs BMC Helix Innovation Suite and Service Management applications in your on-premises environment by using the Jenkins pipeline. Deploy applications as per your business requirement and license entitlement.

Make sure to check the hardware and software requirements before starting the deployment.

See the following process flow to understand the high-level overview of deploying BMC Helix Innovation Suiteas container:

For more information, see Installation process overview.

Perform data migration

BMC Helix Data Manager fully supports your data migration needs. You can migrate your data to a new system in a matter of hours.

The tool automatically discovers the structure of the applications so that you can migrate data quickly, easily, and intuitively. BMC Helix Data Manager includes preconfigured migration packs for the major BMC Helix ITSM releases. You can modify these packs to meet the needs of your application, project, and business. Helpful data mapping tools (which include built-in transformations and conditional logic) are also available.