This documentation supports the 20.02 version of Remedy Deployment.
To view an earlier version, select the version from the Product version menu.

Validating the migration

To validate the migration, run the AREntryCounter utility. For more information, see Estimating your data size for migration with the AREntryCounter utility.

Alternatively, you can run the SQL scripts that are available for all the products and versions supported by delta data migration (DDM). These scripts are available in the <migratorInstallfolder>\DeltaDataMigration\Utilities folder. Run the scripts on the current production and staging servers.

Note

If your source (current production) server is running BMC Atrium 7.6.0.3, you might encounter the following error in the Product_Catalog _package_Migrator and Product_Catalog _package_Compare HTML files: [4] -[303] -[Form does not exist on server PCT:TrustedDataset]

This form exists on the destination (upgraded) server but is not available in BMC Atrium 7.6.03, so you can safely ignore this benign error.

Where to go from here

Next task

Go to Synchronizing form IDs to the destination server.

Up to process

To return to the delta data migration process, go to Migrating delta data.

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