This documentation supports the 20.02 version of Remedy Deployment.
To view an earlier version, select the version from the Product version menu.

Uninstalling Atrium Integrator

This topic provides procedures for uninstalling the Atrium Integrator server and client:

Atrium Integrator server

When you uninstall Atrium Integrator 9.0, consider the following:

  • When you upgrade Atrium Integrator jobs from 7.6.04 to 9.0 and if you uninstall Atrium Integrator 9.0, all the jobs you have created in Atrium Integrator 7.6.04 are also deleted. This happens because 7.6.04 jobs are upgraded from a database repository to a form-based repository. Also, AI Admin and AI User permissions are assigned to jobs upgraded from 7.6.04. According to the behavior of Atrium Integrator 9.0, all the jobs are deleted.
  • Jobs created in Atrium Integrator 7.6.04 using Atrium Integrator Spoon are not deleted. If you want to delete such jobs after you uninstall Atrium Integrator 9.0, you must must apply AI Admin or AI User permissions to these jobs through the UDM:Permissionsinfo form.
  • Jobs upgraded from Atrium Integrator 8.0.0 are not deleted because the AI Admin and AI User permissions are not applied to jobs created in 8.0.0. If you want to delete such jobs after you uninstall Atrium Integrator 9.0, you must apply AI Admin or AI User permissions to these jobs through the UDM:Permissionsinfo form.

Follow these steps to uninstall the Atrium Integrator server.

To uninstall Atrium Integrator server on Windows

  1. Select Start > Settings > Control Panel on the Windows desktop.
  2. In the Control Panel dialog box, double-click Add/Remove Programs.
  3. In the Add/Remove Programs dialog box, select AtriumIntegrator.
  4. Click Remove.
  5. When the uninstaller launches, select which features to uninstall.
  6. Click Next.
  7. Verify the uninstallation preview information.
  8. Click Uninstall.

To uninstall Atrium Integrator server on Linux/Solaris

  1. Log on to the system as root.
  2. From the UninstallBMCAInt folder that resides under the Atrium Integrator installation directory, run the uninstall.sh script.
  3. When the uninstaller launches, select which features to uninstall.
  4. Click Next.
  5. Verify the uninstallation preview information.
  6. Click Uninstall.

Atrium Integrator client

Follow these steps to uninstall the Atrium Integrator client.

To uninstall Atrium Integrator client on Windows

  1. Select Start > Settings > Control Panel on the Windows desktop.
  2. In the Control Panel dialog box, double-click Add/Remove Programs.
  3. In the Add/Remove Programs dialog box, select AtriumIntegrator.
  4. Click Remove.
  5. Verify the uninstallation preview information.
  6. Click Uninstall.

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