This documentation supports the 20.02 version of Remedy Deployment.
To view an earlier version, select the version from the Product version menu.

Running the installer in silent mode

Before you begin

An example ARSystem-ini-template.txt file contains all of the options that you can use for silent installation. You can find the ARSystem-ini-template.txt file in the <InstallerDirectory>\Disk1\utility folder.

To run the installer in silent mode

  1. Using the worksheets in Completing the installation spreadsheet as a guide, edit the options in the ARSystem-ini-template.txt file, ensuring that you include the appropriate -P, -J, or -A option:





    Sets the installation directory for a product.

    -P installLocation=<filePath>

    • (Windows)-P installLocation=C:\Program Files\ BMC Software\ARSystem
    • (UNIX)-P installLocation=/opt/bmc/ARSystem


    Specifies the products and features you want to install. The product and feature names are listed at the top of the ARSystem-ini-template.txt file. To install more than one product or feature, include the -A line for each.

    -A product <productName>
    -A feature <featureName>

    For example:
    -A product ARSuiteKit

    -A featureMidTier
    -A feature Clients
    Note: The product names are case sensitive. Refer to the ARSystem-ini-template.txt for complete product names.


    Specifies Java properties that correspond to user inputs. See the Example options.txt file for examples.


    -J BMC_AR_USER=Demo


    As you edit the ARSystem-ini-template.txt file, apply the following guidelines:

    • Remove the comment (#) markers.
    • To use an encrypted password, use the -J passwordOption= option.
    • In UNIX environments, ensure that no Ctrl+M characters appear in the ARSystem-ini-template.txt file.
    • Enter Yes for the BMC_EULA_ACCEPT parameter:
      ## BMC EULA Accept
  2. To set the installation mode (install/upgrade) in the ARSystem-ini-template.txt file, edit the BMC_ARSYSTEM_INSTALL_OPTION as follows:
    • -J BMC_ARSYSTEM_INSTALL_OPTION=Install (for fresh installation)
    • -J BMC_ARSYSTEM_INSTALL_OPTION=Upgrade (for upgrade)
  3. Run the installer with the -i silent option:
    • (Windows) setup.exe -i silent -DOPTIONS_FILE=c:\path\to\ARSystem-ini-template.txt
    • (UNIX) ./setup.bin -i silent -DOPTIONS_FILE=/path/to/ARSystem-ini-template.txt


By default, the installer migrates the Lucene 2.9 single-file Full Text Search (FTS) index into Lucene 4.9 schema specific files. The index migration step can be time consuming. To skip the migration step, use the -J BMC_AR_SKIP_FTS_INDEX_MIGRATION=true option when performing a silent installation. Refer to Example options.txt file for more information. Once the FTS index has been migrated, subsequent installations skip the migration step.

Related Topics

Example options.txt file

Installing BMC Remedy AR System using silent mode

Was this page helpful? Yes No Submitting... Thank you