Default installation directories
This topic provides a list of directories in which the BMC Remedy Action Request (AR) System features are installed.
Note
In the following table ARSystemInstallDir refers to the default BMC Remedy AR System installation directory:
- (Microsoft Windows) C:\Program Files\BMC Software\ARSystem
- (UNIX) /opt/bmc/ARSystem
Feature Name | Windows Location | UNIX Location |
---|---|---|
Approval Server | ARSystemInstallDir\approval | ARSystemInstallDir/approval |
ARDBC LDAP | ARSystemInstallDir\ardbcldap | ARSystemInstallDir/ardbcldap |
AREA LDAP | ARSystemInstallDir\arealdap | ARSystemInstallDir/arealdap |
AR System Server | ARSystemInstallDir\Arserver | ARSystemInstallDir/Arserver |
Email Engine | ARSystemInstallDir\AREmail | ARSystemInstallDir/AREmail |
Utilities | ARSystemInstallDir\arsystem | ARSystemInstallDir/arsystem |
Assignment Engine | ARSystemInstallDir\assignmentengine | ARSystemInstallDir/assignmentengine |
Data Import Tool | ARSystemInstallDir\dataimporttool | Not applicable on UNIX |
Developer Studio | ARSystemInstallDir\DevStudio | Not applicable on UNIX |
Flashboards | ARSystemInstallDir\flashboards | ARSystemInstallDir/flashboards |
Full Text Search (FTS) configuration | ARSystemInstallDir\ftsconfiguration | ARSystemInstallDir/ftsconfiguration |
BMC Remedy Mid Tier | ARSystemInstallDir\midtier | ARSystemInstallDir/midtier |
SNMP configuration | ARSystemInstallDir\snmpconfiguration | ARSystemInstallDir/snmpconfiguration |
Web Services plug-in | ARSystemInstallDir\webserviceplugin | ARSystemInstallDir/webserviceplugin |
Important
If you upgrade BMC Remedy AR System, new files are installed and existing files from the previous installation are overwritten. Otherwise, the legacy files are left on the file system unaltered.
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