This documentation supports the 20.02 version of Remedy Deployment.
To view an earlier version, select the version from the Product version menu.

Completing the BMC Atrium Core upgrade

After you have finished upgrading Atrium Core components, complete the tasks in the following table.

 TaskActionAdditional information
1.Review the upgrade log files.The installer writes status messages to a log file, giving a detailed account of all changes made to your data model during the upgrade. If the upgrade fails and you must run the installer again, the installer resumes after the last operation it completed, rather than repeating operations that have already been completed.
2.Clean up normalized CI relationships.The datamig utility cleans up the configuration items (CIs) in the staging datasets for which relationship names are normalized following the old best-practice relationship rules, and impact relationships are generated following the old best-practice impact normalization rules.
3.Verify the CMDB OOTB indexes.

Run the BMC Remedy Configuration Check utility to validate the CMDB OOTB Index Check.


Denormalize the Common Data Model (CDM) Open link

Perform denormalization of the CDM classes and relationships.

Where to go from here

Up to process

When you have finished upgrading the Atrium Core components and the platform, return to the appropriate upgrade process:

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  1. Andreas Petraschke

    Why does Denormalize the Common Data Model (CDM) link to the BMC Atrium Core 9.1 site? The 20.02 version of the site is Is denormalization needed when we started with BMC Atrium Core 18.08 and just upgraded to 20.02?

    Oct 30, 2020 08:26
    1. Himanshu Raul

      Hi Andreas,

      Thank you for pointing out this issue with the content. We have corrected the link with your feedback.



      Nov 02, 2020 07:49