AR System server file locations

This topic lists the locations of AR System server files on Microsoft Windows and UNIX operating systems.

Best practice

We recommend that you retain this file structure. Do not remove DLL files from the arsystem/bin directory. If DLLs are not located in the bin directory, the thread running the process that requires a missing DLL will stop responding.

Windows locations

Notes

In the following table ARSystemInstallDir refers to the default BMC Remedy AR System installation directory Microsoft Windows, which is C:\Program Files\BMC Software\ARSystem.
If you use centralized preferences, the ARSystemHomeDirectory files are stored on the server and not in the local directories.
- For new installations on Windows XP, the default ARSystemHomeDirectory is C:\Documents and Settings\userName\Application Data\AR System\HOME.
- On Microsoft Windows Vista, the default ARSystemHomeDirectory is C:\Users\LoginName\AppData\Roaming\AR System\Home.

File type	Windows location
Executable/DLL files	*ARSystemInstallDir*
Configuration files (armonitor.cfg and ar.cfg)	**ARSystemInstallDir\conf\**
JVM configuration file (arserver.config)	*ARSystemInstallDir*
AR and ar.ini files	*ARSystemHomeDirectory*
Install log file (arsystem_install_log.txt)	%temp%\
Default log file (*.log)	**ARSystemInstallDir\Arserver\Db**
Log files generated during import of data to the AR System server database	**ARSystemInstallDir\Logs**
Configuration check report	*ARSystemInstallDir*\Logs\result
Error file (arerror.log)	**ARSystemInstallDir\Arserver\Db\**
Lock file (.lck)	**ARSystemInstallDir\Db\**
API package	**ARSystemInstallDir\Arserver\api Java doc files: ARSystemInstallDir\Arserver\api\doc Header file (include.h): ARSystemInstallDir\Arserver\api\ Library file (lib.dll): ARSystemInstallDir\ Source code: ARSystemInstallDir\Arserver\api\driver 64-bit library files: ARSystemInstallDir\lib64**
Sample files	**ARSystemInstallDir\Arserver\samples**
Email notification and submission configuration (armaild.cfg). (You must install and configure the BMC Remedy Email Engine to use notifications.)	**ARSystemInstallDir\conf\**
System error messages Help	**ARSystemInstallDir\Arserver\help**
Forms that the installer imports during installation	**ARSystemInstallDir\Arserver\InstallForms**
Forms that the server self-imports at startup	**ARSystemInstallDir\Arserver\SystemForms**

UNIX locations

Note

In the following table ARSystemInstallDir refers to the default BMC Remedy AR System installation directory on UNIX, which is /opt/bmc/ARSystem.

File Type	UNIX Location
Executable and DLL files	**ARSystemInstallDir/bin**
Configuration file	*/etc/arsystem/ARServerID/armonitor.conf* **ARSystemInstallDir/conf/ar.conf**
JVM configuration file (arserverd.conf)	**ARSystemInstallDir/bin**
AR System servers	**ARSystemInstallDir/conf/ar /etc/init.d/arsystem /etc/init.d/arsystem_ serverName**
Install log file (arsystem_install_log.txt)	/usr/tmp/ /tmp/ (SUSE Linux and Red Hat Linux)
Default log files (*.log)	**ARSystemInstallDir/db/**
Log files generated during import of data to the AR System server database	**ARSystemInstallDir/Logs**
Configuration check report	*ARSystemInstallDir/*Logs/result
Error file (arerror.log)	**ARSystemInstallDir/db/**
Lock file (.lck)	**ARSystemInstallDir/db/**
API package	**ARSystemInstallDir/api Java doc files: ARSystemInstallDir/api/doc Header file (.h): ARSystemInstallDir/api/include/ Library file (.a): ARSystemInstallDir/api/lib/ Source code examples: ARSystemInstallDir/api/src**
Sample files	**ARSystemInstallDir/arserver/samples**
Catalog files	/usr/lib/locale/C/LC_MESSAGES (Linux)
System error messages Help	**ARSystemInstallDir/help**
Forms that the installer imports during installation	**ARSystemInstallDir/installforms**
Forms that the server self-imports at startup	**ARSystemInstallDir/systemforms**

AR System server file locations

Windows locations

UNIX locations

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