This documentation supports the 19.08 version of Remedy and applies only to the on-premises deployment model.

To view an earlier version, select the version from the Product version menu.


Verifying the amount of TEMP space needed by the installer

Prior to installation, the Drift Management installer

  • Self-extracts its contents to a temporary directory and
  • Uses more disk space than the Drift Management application

If sufficient temp space is not available, the installation is aborted. Hence you must,

  • Clean up the disk
  • Contact your system administrator to allocate more space, if cleaning up the disk does not free up enough space.

The table below provides details of free disk space required in different operating systems as the location of this temporary directory is dependent on the underlying operating system.

Operating SystemTemp DirectoryRequired Free Space
Windows
  • Temp
  • If there is a TMP environment variable in addition to TEMP, then ensure that both point to the same location.

500 MB
Linux
  • /tmp
  • You may set the IATEMPDIR environmental variable to a location with sufficient temp space.
750 MB

After the installation has been successfully completed or canceled by the user, the temporary space used by the installer is deleted.

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