This documentation supports the 19.08 version of Remedy and applies only to the on-premises deployment model.

To view an earlier version, select the version from the Product version menu.


Troubleshooting the BMC Remedy Migrator installation

If an issue occurs while you are installing or operating Remedy Migrator, see the following resources:

TopicDescription

BMC Remedy AR System known and corrected issues Open link from the Remedy AR System online documentation.

Use this topic to determine whether the issue you are experiencing is an open issue with a known resolution or workaround.
Installing BMC Remedy MigratorUse this topic to make sure that:
  • You have complied with all system requirements.
  • You understand any dependencies for Remedy AR System.
  • You are following recommended procedures.
Customer Support website at http://www.bmc.com/support Open link Use this website to look for appropriate knowledge base for troubleshooting information.

BMC Remedy Migrator error messages Open link from the Remedy AR System online documentation.

Use this topic for information on the error messages that are specific to Remedy Migrator.

BMC Remedy AR System Error Messages form Open link provided with the Remedy AR System server.

This topic opens from the Remedy AR System online documentation

Use this topic for the procedure to import both the Remedy AR System Error Messages form and the error message data.
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