This documentation supports the 19.08 version of Remedy and applies only to the on-premises deployment model.

To view an earlier version, select the version from the Product version menu.

Setting goals

To determine your goals for the benchmarking test, consider the following questions:

  • Are you developing a capacity plan for your organization's current status? 
  • Are you planning for your organization's future growth? 
  • Are you comparing the efficiency of various integration options? 
  • What goals influence your design and keep your benchmarking project focused?

Business activities that warrant performance benchmark tests include the following activities:

  • New application implementation
  • Capacity planning
  • Application upgrade
  • Technology stack upgrade
  • Performance of critical business transactions
  • Increased user or data workload
Was this page helpful? Yes No Submitting... Thank you