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This documentation supports the 19.08 version of Remedy and applies only to the on-premises deployment model.

To view an earlier version, select the version from the Product version menu.


Remedy Deployment 19.08 ... Installing Installing the platform components Installing BMC Atrium Core

BMC Atrium Core postinstallation procedures

The BMC Atrium Core Maintenance Tool gives you access to the Health Check utility, which automatically detects installed components and validates that they are installed successfully.

Best practice

We recommend that you do a health check as an automated test of installed product features after installing, before installing, or when troubleshooting a feature that does not work.
Health checks verifies if the:

  • Test Product Catalog data has been imported successfully. This data is deleted after successful installation.
  • BMC Atrium CMDB is up and and running.
  • Common Data Model (CDM) is deployed correctly.
  • UDDI registry is running.

The Maintenance Tool resides in the installation directory under BMCAtriumCoreInstallationDirectory\atriumcore.

See Collecting logs, diagnostics and performing system health check using the Maintenance Tool.

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Last modified by Himanshu Raul on Jan 09, 2020
atrium_core installation post-installation platform best_practices installing

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