Working with logs
This section provides information about using the log files to troubleshoot the installation failure.
|Log file locations
|This topic provides the locations of different types of log files created for each component in the BMC Remedy IT Service Management (ITSM) Suite.
|Contents of the log files
This topic provides the following information about log files:
|Collecting logs, diagnostics and performing system health check using the Maintenance Tool
This topic provides links to information on the maintenance tool of each component of the BMC Remedy ITSM Suite. By using the maintenance tool, you can perform the following tasks:
|Troubleshooting an installation by using the log files
|This topic provides a general method for troubleshooting an installation failure.