This documentation supports the 19.02 version of Remedy Deployment.

To view the latest version, select the version from the Product version menu.

Software dependencies for Remedy AR system

You must have the appropriate software installed before you install Remedy Action Request System (AR System) features and clients. The following table lists the required software for each feature or client. (Blank cells indicate no software dependency.)

BMC Remedy AR System featureBMC Remedy AR SystemBMC Remedy Mid TierWeb app serverJava Runtime EnvironmentMail serverAdobe Flash player
  • Clients
  • BMC Developer Studio
  • BMC Remedy Data Import

(tick)

(tick)

(tick)

BMC Remedy Email Engine

(tick)

(tick)

(tick)


BMC Remedy Flashboards

(tick)

(tick)

(tick)

(tick)

BMC Remedy Mid Tier

(tick)

(tick)

(tick)

(tick)

For configuration checklist for the OOTB Remedy AR System install configurations, see  Configuration checklist for Remedy Platform Open link .

For more information about compatibility with BMC and third-party products, see  BMC solution and product availability and compatibility utility (SPAC) Open link .

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