This documentation supports the 19.02 version of Remedy Deployment.

To view the latest version, select the version from the Product version menu.

SAP Crystal Reports requirements

The SAP Crystal Reports viewer is installed by default with the BMC Remedy AR System installation.

To design Crystal reports, you must separately purchase and install SAP Crystal Report Designer, which is a component of SAP Crystal Enterprise. The SAP Crystal Report Designer runs only on Microsoft Windows. If you are accessing the BMC Remedy Mid Tier from a computer with the UNIX operating system, you must use the UNIX Web Connector component that comes with SAP Crystal Enterprise. 

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Related Topics

Using Crystal reports with BMC Remedy AR System  in the BMC Remedy AR System documentation.

Showing or hiding Crystal Reports  in the BMC Remedy ITSM Suite online documentation.

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